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    10 Tips For Sending Email

    By Bests | February 25, 2008

    This week I was working with another coach on a presentation by phone.
    She wanted to see the description I had written of my presentation so
    I quickly sent it off to her in email or so I thought. When she
    didn’t receive it I checked my “Sent” file. Whoops! I clicked on the wrong
    person in my Outlook address book. Same first name but different last
    name! How embarrassing!

    Here are some tips for writing email. If you are regularly sending off
    resumes or emailing client, remember your email could end up in the
    wrong hands so be careful!

    1. Compose carefully. Think about what you want to say before dashing
    off a message. Some people ramble on and on. Others in their haste are
    not clear. Ask yourself: Will the reader understand this?

    2. Be aware of the tone. Consider the tone of the email. Could someone
    misinterpret it? Never write an email when you are angry. Wait until
    you have settled down before you write it. If you are unsure, let
    someone else look at your response.

    3. Proof read. Be sure you have written what you meant to say. A
    misspelled word or incorrect punctuation can change your meaning. Read the
    book Eat, Shoots and Leaves for more on this topic.

    4. Keep it private. Do not deliver private information via email.
    Most people know you should not send credit card information in email but
    one manager of a friend delivered his appraisal of her work in email
    and it wasn’t complimentary! Remember email can be forwarded. Do not say
    anything that you don’t want the world to know!

    5. Corporate email. Reread your email and assume your boss will be
    reading it. Email is not confidential and in a corporate setting the
    company has a right to read it. Use Yahoo or Hotmail for personal email.

    6. Stop shouting. Don’t write in all capital letters. That is
    considered shouting on the Internet.

    7. Check “To:” before you hit send. It is so easy to put in the wrong
    address or hit “reply all” when you meant to hit “reply”. Avoid
    embarrassment.

    8. BCC not CC. If you are sending email to a group, keep the addresses
    of the group private by using BCC. Don’t inadvertently give out
    someone else’s email. Some people want to keep their email addresses private
    because there is so much spam today and they also don’t want to be
    open for viruses. Honor their wishes sending them a copy that is BCC.
    This allows you to send to a list without revealing everyone on the list.
    They see only their own email address.

    9. Fonts, colors, bolding and italics. Don’t use unusual fonts, color,
    bolding or italics. These don’t always translate the same way in
    different email systems and could show up as coding to some people.

    10. No subject. Be sure to put a subject in your email. Everyone
    today gets so much email. If you want to be sure that yours is read,
    include a compelling subject so the reader opens your mail.

    About Alvah Parker

    Alvah Parker is a Practice Advisor and Career Coach as well as publisher of Parker’s Points, an email tip list and Road to Success, an ezine. To subscribe send an email to join-roadtosuccess@go.netatlantic.com

    Parker works with successful attorneys who feel overwhelmed by their work and are willing to take action to create a more profitable practice and a more fulfilling life. Alvah also helps attorneys and others who want to change careers and find the work that is more meaningful and fulfilling. Alvah is found on the web at http://www.asparker.com She may also be reached at 781-598-0388

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